Microsoft Dynamics CRM shines with strong usability and compelling value. Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in the The Forrester Wave: CRM Suites For Large Organizations, Q3 2012 report.

  • 33,000 + customers, 7.5% market share and 13.6% growth (2011)
  • Microsoft invests over $2 billion dollars in cloud infrastructure every year. Microsoft Dynamics CRM is one of the quickest and easiest ways for your business to take advantage of the cloud and cloud economies

MS Dynamics CRM

CRM – Customer Relationship Management is already riding the next big wave in driving businesses globally and thereby empowering the customers. Added to this trend is the digitally socializing patterns adopted by potential customers with the advent of social media.

CRM delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing, and customer service fields.

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as anXRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it to meet many different demands.

Dynamics CRM—available for on-premises use or as a cloud-hosted service—provides a powerful foundation for making citizen interactions more convenient and for boosting constituent satisfaction.

Microsoft Dynamics CRM helps sales teams become prepared and insightful, collaborative and connected, quick and mobile, and highly productive